Northloom WorksInspiration from the North

Contact & support

Let’s get the surface sorted.

For package help, licensing questions, technical issues, or business enquiries, contact Northloom Works directly. There is no support form and no account required.

For the fastest diagnosis

  • Package name and version
  • Unity Editor version
  • Render pipeline and version
  • Steps to reproduce the issue
  • Relevant Console message or close screenshot

Before sending files

Do not email API keys, passwords, payment information, private project archives, or other secrets. A concise description and cropped evidence are usually enough to begin.

Support scope

Release-specific answers.

Included: import, documented setup, materials, texture files, package defects, and listed compatibility.

Not assumed: undocumented pipelines, custom shaders, third-party tools, or project-wide integration work.

Purchases: products sold through Unity Asset Store follow the Asset Store EULA and Unity’s refund process.